Improve your customer's experience while opening up a lucrative new revenue stream

REFUND GIANT REFERRAL PARTNERS

WHAT IS REFUND GIANT?

Refund Giant is a mobile app which helps tourists reclaim 20% VAT on all their UK shopping.

Before Refund Giant, claiming back VAT meant filling in forms at each store you go to, queuing for an hour at the airport, waiting months for your refund, and paying a 50% service fee.

Now, all tourists have to do is download our app and fill in their details. We'll handle the rest. So your guests can focus on shopping, and forget about paperwork.

WHAT IS THE REFUND GIANT REFERRAL SCHEME?

To make tourists aware that they can use Refund Giant to avoid filling in all those forms and paying 50% service fees, we partner with hotels, shops, and tour companies so they can let their guests know about Refund Giant.

In return, the referral partner receives 15% commission on all revenue occurring as a result of their referral. On average, this results in an extra £5.01 in revenue per guest for the referral partner.

For example, if you are a hotel who receives 5000 non-EU guests every year then this is an extra £16,750 in profitable revenue.

HOW DOES THE REFERRAL SCHEME WORK?

FAQ

Frequently asked questions

Who can use Refund Giant?


Refund Giant can be used by all tourists who live in a country outside the EU.




How does Refund Giant make money?


We charge a 25% service fee. This is half the usual 50% service fee.

This is where our referral partner's revenue comes from.




What if a tourist receives multiple referral codes?


A tourist is asked for a referral code immediately after downloading the app. So as long as a tourist downloaded the app as a result of your referral, you will receive the commission.




How do I work out how much commission I will receive?


To work out your commission, you can do a simple maths calculation. Example:

Emma uses Refund Giant to claim £1000 worth of refunds.
Emma's VAT refund is 20% of £1000, which is £200.
Refund Giant's revenue is 25% of Emma's VAT refund, which is 25% of £200, or £50.
Your commission is 10% of Refund Giant's revenue, which is 10% of £50, which is £5.




How do I promote Refund Giant to my customers?


We'll give you promotional material with your unique referral code advising guests to download Refund Giant. This material can be flyers, business cards, posters, a small stand to sit at reception, or anything you'd like us to produce.

And of course, it works best when your staff let the customer know about Refund Giant.





1

DOWNLOAD OUR APP

A tourist downloads our app and connects their bank card. We'll then search through their payment history for all their purchases which are valid for a VAT refund.

2

TAKE DIGITAL FORM TO THE AIRPORT

We'll email the tourist a digital form. All the tourist needs to do is show this form to customs and get it digitially stamped.

3

RECEIVE REFUND

​Within 2 weeks, the tourist's 20% VAT refund is in their bank account.

1

RECOMMEND THE APP TO YOUR CUSTOMER

We'll give you some free promotional material to display in an area convenient to you. 

2

PASS ALONG YOUR REFERRAL CODE

Each referral partners receives a unique referral code which gives the customer an extra 5% off. Upon downloading the app, your customer will be prompted to enter the referral code.

3

RECEIVE YOUR COMMISSION

On the 1st of every month we'll deposit your earnings from your referrals for the previous month.

CONTACT US

Have further questions? Interested in becoming a referral partner? Either fill in the form below or email us at referrals@refundgiant.com

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